Shipping policy

At BONNER VENTURES LIMITED, we aim to provide fast, reliable, and safe delivery for all our sleep products, including mattresses, pillows, and bedding accessories.

Delivery Areas:

We deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Delivery Times:

• Mattresses & Large Items: 3–7 business days

• Pillows & Bedding Accessories: 1–3 business days

Shipping Costs:

• Free standard delivery on orders over £100.

• Flat-rate delivery applies to smaller orders (£5–£15 depending on size).

• Express delivery options are available at checkout.

Order Processing:

Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Method:

• Large items, such as mattresses, are delivered via our trusted courier partners and may require a signature upon receipt.

• Small items are delivered by standard postal services or courier

Special Instructions:

Please ensure someone is available to receive large items. If you have specific delivery requirements, contact our support team at rebeccabonner@bonnerventureslimited.com

Damages & Issues:

Inspect your items upon delivery. If any damage or issues are found, report them within 48 hours so we can resolve them promptly.